Innovative, strategic and solutions-oriented professional specializing in helping customer success, support, and onboarding departments scale through one to many customer enablement strategies, programs and systems design. Product Manager with a passion for leading efforts in building scalable and strategic educational products for companies in hyper-growth. Offering a unique skill set with experience in Customer Success, Support, Onboarding, Customer Marketing, Education, Product, and Analytics. Recognized as an industry expert offering consultation to top SaaS companies on education and enablement strategy, and system architecture design. Leader in creating and executing innovative enablement programs that help organizations scale and improve sales, user adoption, operational efficiency and customer satisfaction.